Casino / Slots
po ok handles your account data carefully and on clear terms. This policy explains what we collect when you use our platform, how we use it, and what choices you have — with access and eligibility subject to your local law and eligible regions.
When you open an account with us, we collect the information needed to verify your identity, process transactions and keep your session secure. This includes your registered name, contact details, device identifiers and, where relevant, the mobile wallet details tied to your Nagad or Rocket account. We do not collect more than we need, and we do not share your personal data with third parties for marketing purposes without your explicit consent. Your transaction records — including wallet-linked activity through Nagad and Rocket — are stored in your account history. You can review this at any time by visiting the account section of the platform. We retain data for as long as your account remains active and for a reasonable period after that, in line with applicable standards. If you have questions about a specific data point, our support team can help you locate it. Access to your data and the scope of this policy depend on your local law and the eligible regions from which the platform is accessed. We do not make legal certainty claims about data processing in any jurisdiction.
This policy applies specifically to data we handle directly on the po ok platform. It does not extend to third-party services, external payment processors or any site you navigate to from a link on our pages. Understanding the boundary helps you know where to direct a data question.
Data collected when you log in, update your profile or change account settings falls fully within this policy. This includes your registered email, session tokens and any identity records you submit during account verification.
Transaction metadata tied to Nagad and Rocket payments — such as timestamps and reference numbers — is recorded in your account history and covered here. We do not store your full mobile wallet credentials on our servers.
Your game session history, including rounds played and session duration, is stored under your account. This data is used only for account management and is not sold or shared with studios for marketing without consent.
External links, payment gateways and any service operated outside the po ok platform are not covered by this policy. Those services operate under their own terms, and we encourage you to review them directly before use.
You have real, practical options when it comes to your data on po ok. The most direct route is your account dashboard, where you can review the personal details we hold, update your contact information and check your transaction records — including any Nagad or Rocket wallet activity linked to your profile. If something looks incorrect, you can correct it directly in the account settings fields shown on screen. For questions that go beyond self-service — such as requesting a data summary, asking us to remove records that are no longer needed or querying how a specific data point was collected — our support team is your next step. Raise the request through the contact route available in your account, and we will respond based on what is technically accessible and legally permissible under applicable standards. Eligibility for certain data rights may depend on the region you are accessing from and the laws that apply there.
Open the account section and navigate to your profile and transaction history. All stored details visible to us are displayed there, including wallet-linked payment references.
Use the edit fields inside your account settings to update your name, contact number or registered email. Changes take effect on your next verified session.
If a data point is unclear or appears incorrect and cannot be resolved through self-service, contact our support team directly. Include your account reference so we can locate the relevant record.
Where applicable under the rules of your eligible region, you can ask us to remove data no longer required for your account. We will confirm what is actionable and respond through the same support channel.
For any privacy-related question — whether about data access, a correction request or a general policy query — use the contact routes available inside your signed-in account. We do not publish unsupported response time commitments, but all privacy requests are handled through the same support flow as account queries.
Open the support option from inside your signed-in account to start a chat session. This is the fastest route to reach us about data access or account-linked records.
Send a written privacy request to the email address listed on your account contact page. Include your account reference and a clear description of what you are asking us to review or action.
Many basic data corrections — name, contact number, registered email — can be handled directly in your account settings without contacting support. Check there first before raising a ticket.
We apply consistent data handling practices across all platform access points — whether you reach po ok through a mobile browser, a Nagad-linked session or a desktop connection. Cookies are used to maintain your session state and remember your account preferences; they are not used to build advertising profiles for third parties.
We use session cookies to keep you logged in and remember your account settings. These are functional cookies only. You can clear them through your browser settings, though this will end your current session.
We keep your account data for as long as your account is active. After account closure, records are retained for a limited period in line with applicable standards, then removed from our active systems.
Your account is protected by your login credentials and any verification steps shown during sign-in. We recommend reviewing your registered contact details regularly to ensure they remain current.
If we make material changes to this policy, we will notify you through your account or via the contact details you have registered. Continued use of the platform after a change notice constitutes acceptance of the updated terms.
These are the questions we hear most often about how we handle your data. If your question is not answered here, the support route inside your account is the right next step.
We collect the details you enter during account creation — your name, contact number and email address — along with device identifiers and session data generated during your visits. Wallet reference data from Nagad or Rocket is recorded only when you initiate a transaction.
Transaction metadata such as timestamps and reference numbers is stored in your account history so you can review it. We do not store your full mobile wallet credentials or PIN on our servers. Payment processing is handled through the respective wallet gateway.
Log into your account and open the profile and transaction history sections. The data we actively maintain on your account is displayed there. For a broader summary or records not visible in the dashboard, contact support with your account reference.
Yes. Basic corrections — contact number, email, name — can be updated directly in your account settings. For removal requests or more complex corrections, contact our support team. What we can action depends on applicable rules in your eligible region.
We do not share your personal data with third parties for marketing without your explicit consent. Operational service providers who support platform functions may have limited, defined access, but are not permitted to use your data for their own marketing purposes.
This policy covers the po ok platform as we operate it. The specific rights available to you and the scope of this policy depend on your local law and the eligible regions from which you access the platform. We do not make legal certainty claims about coverage in any jurisdiction.